Privacy Policy

This website uses cookies and comparable technologies. Technically necessary cookies can be used without prior consent, insofar as they are required for the operation and provision of the website.
Non-essential cookies and comparable technologies will only be used after your consent – insofar as consent is required.
You can make your selection and change your cookie settings via the cookie banner. You can revoke a granted consent at any time with effect for the future.

5. Contact via the Contact Form

If you contact us via the contact form, we process the data you enter. This includes your first name, last name, email address, and the content of your message.
We use this data exclusively to process your request and for the associated communication.
The processing takes place depending on the content of your inquiry on the basis of Art. 6 Para. 1 lit. b GDPR, insofar as the inquiry serves the initiation or performance of a contract, or on the basis of Art. 6 Para. 1 lit. f GDPR for other inquiries.
Your details will only be stored for as long as is necessary to process your inquiry, provided that no legal storage obligations stand in the way.

6. Contact by Email or Telephone

If you contact us by email or telephone, we process the personal data transmitted by you to handle your request.
The legal basis depends on the content of the inquiry, Art. 6 Para. 1 lit. b GDPR or Art. 6 Para. 1 lit. f GDPR.

7. Online Appointment Booking and Vouchers via Bookeo

For online appointment bookings and the purchase of vouchers, we use the booking service Bookeo.
When you make a booking or purchase a voucher, the personal data required for this purpose is processed by Bookeo. Which specific data is collected depends on the information provided in the respective booking or ordering process.
Processing is carried out for the performance of the booking or the contract on the basis of Art. 6 Para. 1 lit. b GDPR.
Bookeo states that for companies in the European Union, account data is stored on servers within the EU. Bookeo processes customer data as a processor and may use further sub-processors for certain functions.

8. Payment via PayPal

When purchasing online vouchers, payment can be made via PayPal. The provider for users in Germany is PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg.
When selecting this payment method, the data required for payment processing is transmitted to PayPal or processed by PayPal. This may include, in particular, identification, contact, transaction, and payment data.
Processing is carried out for the purpose of payment processing and contract performance in accordance with Art. 6 Para. 1 lit. b GDPR. The data protection provisions of PayPal apply to further processing by PayPal.

9. Google Maps

Google Maps is integrated on our website to display our location. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
When loading Google Maps, personal data, in particular your IP address and technical device information, can be transmitted to Google and processed by Google. A data transfer to third countries, in particular to the USA, cannot be excluded.
Insofar as consent is required for this, processing takes place on the basis of Art. 6 Para. 1 lit. a GDPR. The map should only be loaded after corresponding consent.

10. Facebook and Instagram

Our website contains links to our presence on Facebook and Instagram.
By simply viewing these links, no social media content is loaded on our website. Only when you call up a corresponding link do you leave our website and the data protection provisions of the respective provider apply.
The provider of the Facebook and Instagram services is Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland.

11. Storage Duration

We store personal data only as long as this is necessary for the respective processing purpose or as long as legal storage obligations exist. If the processing purpose no longer applies and legal storage obligations no longer exist, the data concerned will be deleted.

12. Your Rights

Within the framework of the legal requirements, you have in particular the right to information about your stored personal data, rectification of incorrect data, deletion, restriction of processing, data portability, and objection to certain processing operations.
You can revoke a granted consent at any time with effect for the future.
In addition, you have the right to lodge a complaint with a competent data protection supervisory authority.

13. Changes to this Privacy Policy
We reserve the right to adapt this privacy policy if the website, the services used, or the legal requirements change.